Director of Systems Improvement

Boulder Associates

Boulder, CO, USA Remote

Full time

US$90-150k (annually)


Oct 28

This job is no longer accepting applications.

BA/Science is a consultancy within Boulder Associates Architects, a design firm specializing in design for health and aging. We are a startup within Boulder Associates that is a key part of the future of the firm and we are looking to grow! We offer the right individual an entrepreneurial opportunity with the full support and financial resources of a large organization.

BA/Science is organized into four channels: Integrate – lean design and construction, Examine – evidence-based design and research, Sustain – sustainability, and Improve – lean healthcare operations. Together as BA/Science, we fulfill the following role within the firm:

  • Cultivate firm-wide knowledge
  • Build and maintain industry expertise
  • Pull the design practice into the future
  • Add value to the design practice by improving design outcomes

We are seeking a Director of Systems Improvement to lead and grow our Improve coaching practice and to support the functional programming, medical planning, and design of the architectural practice. This position is a remote work position from anywhere in Colorado. This position requires 20% travel, pending restrictions/safety related to Covid-19.

Responsibilities include, but are not limited to:

  • Collaborate with other director level partners in BA/Science to build the consulting practice
  • Support the design practice by providing healthcare operations input during pre-design, programming, and schematic design phases
  • Work with Director of Business Development and others to seek and deliver consulting and coaching opportunities external to the firm
  • Build and lead a team of consultants in support of the Improve channel
  • Cultivate firm-wide knowledge:
  • Participate in on- boarding of new design staff within field of expertise
  • Provide ongoing training of design staff within field of expertise
  • Periodically offer programming within University of Boulder Associates, our firm-wide learning program
  • Build and maintain industry expertise:
  • Participate in industry organizations at the local, regional, and national level
  • Contribute cutting edge work to the field when applicable
  • Maintain a dynamic social media presence
  • Pull the design practice into the future
  • Provide strategic guidance to the firm relative to expertise
  • Challenge firm leadership to move in innovative directions
  • Add value to the design practice by improving design outcomes:
  • Consult with designers scoping projects and participate in project interviews as needed
  • Aid designers developing functional space programs
  • Review sketch floor plans from an operational perspective and provide recommendations and critique as needed
  • Coaching standard lean healthcare tools:
  • Waste identification and analysis
  • Time/Motion study and documentation
  • Value Stream Mapping
  • 3P
  • Wake up each day and add value until the sun goes down!


Required Qualifications:

  • 10 or more years of experience in lean healthcare
  • Strong improvement project work in both acute and ambulatory settings
  • Well-maintained and active network of healthcare contacts
  • Strong verbal and written communication skills
  • Proven ability to inspire transformation with front line workers
  • Demonstrated knack for building consensus with organizational leadership, including C-suite


Preferred Experience:

  • Lean Six Sigma Black Belt sensei level preferred
  • Certified Scrum Master
  • Stakeholder participant in past capital project(s) delivery
  • Background or familiarity in data analysis and visualization

Preferred Software Skills:

  • Microsoft Office Suite
  • Google Docs
  • Tableau and/or Power BI
  • Visio or other mapping software

Please fill out our online application at and provide samples of lean project work to: Samples can be anonymized and redacted as required but should convey methods and processes employed:

  1. Final report of an acute project
  2. Final report of an ambulatory project

Boulder Associates Architects offers a generous total compensation package including, but not limited to: 100% paid medical, dental, vision and life insurance options for our full-time employees, paid time off, a matching 401 (k) and an annual salary range between 90,000-150,000, depending on experience.

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