Director of Systems Improvement

BA/Science is a consultancy within Boulder Associates Architects, a design firm specializing in design for health and aging. We are a startup within Boulder Associates that is a key part of the future of the firm and we are looking to grow! We offer the right individual an entrepreneurial opportunity with the full support and financial resources of a large organization.

BA/Science is organized into four channels: Integrate – lean design and construction, Examine – evidence-based design and research, Sustain – sustainability, and Improve – lean healthcare operations. Together as BA/Science, we fulfill the following role within the firm:

• Cultivate firm-wide knowledge
• Build and maintain industry expertise
• Pull the design practice into the future
• Add value to the design practice by improving design outcomes

We are seeking a Director of Systems Improvement to lead and grow our Improve coaching practice and to support the functional programming, medical planning, and design of the architectural practice. This position is a remote work position from anywhere in Colorado. This position requires 20% travel, pending restrictions/safety related to Covid-19.

Responsibilities include, but are not limited to:

• Collaborate with other director level partners in BA/Science to build the consulting practice
• Support the design practice by providing healthcare operations input during pre-design, programming, and schematic design phases
• Work with Director of Business Development and others to seek and deliver consulting and coaching opportunities external to the firm
• Build and lead a team of consultants in support of the Improve channel
• Cultivate firm-wide knowledge:
• Participate in on- boarding of new design staff within field of expertise
• Provide ongoing training of design staff within field of expertise
• Periodically offer programming within University of Boulder Associates, our firm-wide learning program
• Build and maintain industry expertise:
• Participate in industry organizations at the local, regional, and national level
• Contribute cutting edge work to the field when applicable
• Maintain a dynamic social media presence
• Pull the design practice into the future
• Provide strategic guidance to the firm relative to expertise
• Challenge firm leadership to move in innovative directions
• Add value to the design practice by improving design outcomes:
• Consult with designers scoping projects and participate in project interviews as needed
• Aid designers developing functional space programs
• Review sketch floor plans from an operational perspective and provide recommendations and critique as needed
• Coaching standard lean healthcare tools:
• Waste identification and analysis
• Time/Motion study and documentation
• Value Stream Mapping
• 3P
• Wake up each day and add value until the sun goes down!

Required Qualifications:

• 10 or more years of experience in lean healthcare
• Strong improvement project work in both acute and ambulatory settings
• Well-maintained and active network of healthcare contacts
• Strong verbal and written communication skills
• Proven ability to inspire transformation with front line workers
• Demonstrated knack for building consensus with organizational leadership, including C-suite

Preferred Experience:

• Lean Six Sigma Black Belt sensei level preferred
• Certified Scrum Master
• Stakeholder participant in past capital project(s) delivery
• Background or familiarity in data analysis and visualization

Preferred Software Skills:

• Microsoft Office Suite
• Google Docs
• Tableau and/or Power BI
• Visio or other mapping software

Please fill out our online application at www.boulderassociates.com/careers and provide samples of lean project work to: careers@boulderassociates.com. Samples can be anonymized and redacted as required but should convey methods and processes employed:

1. Final report of an acute project
2. Final report of an ambulatory project

Boulder Associates Architects offers a generous total compensation package including, but not limited to: 100% paid medical, dental, vision and life insurance options for our full-time employees, paid time off, a matching 401 (k) and an annual salary range between 90,000-150,000, depending on experience.